Privacy Policy
Your Privacy at GAME WORLD ARENA
This policy explains how we collect, use, store, and protect your personal information when you visit gameworldarena.com. We are committed to transparency and compliance with the New Zealand Privacy Act 2020.
Effective date: 6 October 2026
Section 01
Introduction
About GAME WORLD ARENA
GAME WORLD ARENA is an independent, non-official information and knowledge portal for the card-based idle RPG and strategy game Three Kingdoms: Heroes Battles. We are not affiliated with, endorsed by, or connected to the game's publisher, Shenzhen Qudong Digital Entertainment Co., Ltd.
We provide guides, hero data, and strategy content for English-speaking New Zealand players. This policy applies to all information collected through our website, gameworldarena.com.
Important: GAME WORLD ARENA is an independent fan resource. We are not the official game publisher, and this privacy policy does not cover the official game or the publisher's data practices.
Scope of This Policy
This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website. It also describes your rights under the New Zealand Privacy Act 2020.
- Covers all visitors to gameworldarena.com.
- Does not cover the official game or its publisher's data practices.
Section 02
Information We Collect
Information You Provide
We collect personal information that you voluntarily provide when you contact us through our contact form or email. This typically includes your name, email address, and any message content you choose to share.
- Contact form fields: name, email, message.
- We do not require account registration or collect payment information.
You can reach our editorial team directly at [email protected].
Technical Data
When you visit our website, we automatically collect certain technical information such as your IP address, browser type, device type, operating system, and pages visited. This data is used for site functionality, security, and analytics.
- Collected via server logs and analytics tools.
- Used to improve site performance and user experience.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookies through your browser settings.
- Essential cookies for site functionality.
- Analytics cookies to understand visitor behaviour.
- Third-party cookies from embedded content or social media.
Section 03
How We Use Your Information
Purposes of Processing
We use your personal information for the following purposes: to respond to your enquiries and provide support; to improve our website content and user experience; to analyse site traffic and usage patterns; and to comply with legal obligations.
- Respond to your enquiries and provide support.
- Improve our website content and user experience.
- Analyse site traffic and usage patterns.
- Comply with legal obligations.
We do not sell or rent your personal information to third parties. We do not use your information for marketing without your consent.
Section 05
Third-Party Services and Data Sharing
Third-Party Services
We may use third-party services to host our website, analyse traffic, or provide embedded content (such as videos or maps). These third parties may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Examples: web hosting provider, analytics provider.
- We do not share your personal information with the game publisher or any other third party for marketing purposes.
Legal Disclosures
We may disclose your personal information if required by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Section 06
Data Retention and Security
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to 12 months after resolution.
- Technical data may be retained for a shorter period for security and analytics.
- You can request deletion of your personal information at any time.
Security Measures
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
- Use of HTTPS encryption.
- Regular security reviews.
Section 07
Your Rights Under the New Zealand Privacy Act
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to access and request correction of your personal information held by us. You may also request deletion of your information in certain circumstances.
- Right to access: request a copy of your personal information.
- Right to correction: request that inaccurate information be corrected.
- Right to deletion: request that your information be deleted where no longer needed.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, typically within 20 working days as required by law.
- Contact email: [email protected]
- Phone: +64 9 887 4123
Section 08
Contact Us and Policy Updates
Privacy Contact
If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected] or call +64 9 887 4123.
Postal address: Level 4, 120 Victoria Street, Te Aro, Wellington 6011, New Zealand
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Last updated: 6 October 2026